FAQs

Watching the boats come in: Chatham Harbor

Watching the boats come in: Chatham Harbor


Jump to any question by clicking on the link:

 

 


Q: Where does my fish come from?

A: Most of the fish is caught on day boats on Cape Cod, out of Chatham harbor.

If you have some time, check out this video to learn more. It’s really worth watching!

 

Q: What type of seafood species will get delivered?

A: Depending on the share option chosen, the variety may include a mix of fin fish, scallops, shrimp and lobster.

More information on fish species

 

Q: How will my fish be prepared and packaged? Is the head and tail on the fish?

A: All the fish in our shares is completely cleaned, gutted, filleted and packed, ready to cook or freeze.

 

Q: How does my fish stay cold?

A: Our eco- and consumer-friendly packaging ensures the integrity of the cold chain stays intact.

 

Q: When does the next share begin?

A: We run the shares seven times a year, for four weeks at a time.  Our Cycle generally begins the first Tuesday of every month.  We do not operate on the summer Holiday weeks of Memorial Day, July 4th, and Labor Day as many people are away.

 

Q: What happens if I go on vacation during a share?

A: If you are unable to take delivery of your share on any given week, please let us know right away!  If given enough notice (9 days), we will simply double up on a future week. If advance notice is not possible, please understand reimbursement or replacement is not an option. Perhaps send a friend or neighbor on your behalf?

QWhat happens if I miss a pick up?

A: If circumstances cause you to miss a pick up, we will donate your share that week to the local food pantry.

Q: Where do I pick up my fish?

A: We have established pick up locations, and will be adding more as our program continues to grow.

 

Q: What is a CSF?

A: CSF stands for Community-Supported Fishery. Click here to learn more about why a CSF provides you with the freshest, best-quality local fish available.

 

Q: Where do I get ideas on how to cook the fish?

A: We provide a weekly flyer with recipe ideas, which are also posted on our recipe blog. Visit our home page to sign up for emails with fish species information and recipe ideas, and check out the blog for past recipes, as well.

 

Q: I’ve heard about codfish sometimes having worms. Is this possible? Is it dangerous?

A: Parasites in certain species of fish are normal, and codfish get them from the natural ocean environment, often in areas where seals live.  Most infected fillets are detected during inspection process through a process called candling.  In this process, fish is inspected on illuminated “candling table”, where worms show up as dark shadows in the flesh and can be removed.

But no matter how carefully fish is inspected, some worms will occasionally be discovered in fish by the consumer. It should be pointed out that every reasonable precaution is taken to prevent worms being present in the edible part of a fish, so it does not imply carelessness or bad practice on the part of the processor.The presence of worms does not reduce the nutritional value of the fish, and that correct cooking or freezing will kill all parasites. Dave and Ed at Cape Cod Fish Share are both HACCP certified managers, and we take any food issue very, very, seriously.

 

For more information, please see Hints for a Successful Share and Delivery Policies